Roomes Furniture

As part of our overall service we have a dedicated Customer Service Team based at our Distribution Centre in West Horndon. They will be pleased to deal with any queries or issues that you have with your purchase once you have taken delivery.

Sometimes things don't go to plan and that is why our Customer Service Team is there to help remedy any problems as quickly and efficiently as possible, whether it be at the point of delivery or at a later date. Their aim is to ensure you get the excellent level of after-sales service that sets us apart from our competitors.

We believe our service philosophy is the reason why we are still in business today and it will form the basis of our future success. We want you to be delighted with the service you receive from all of us here at Roomes and, on the odd occasion when things don't go to plan we are here to listen, put things right and ensure we learn and improve on a service that we believe is second to none.