About the Business
Corner Sofa Bed is cleverly designed and great looking piece of furniture. It is perfect for use as a corner sofa and transofrms instantly and easily into a comfortable and large bed for occasional use. The sofa have three big pillows which are two different colours on each side and two extra small pillows for free. As an added bonus it also comes with two storages underneath which is great for extra cushions, pillows and bed linen.
Reviews
Location & Hours
Railway Arch
Ashton under Lyne, OL6 7PE
Kamila
04 Oct, 2024
Corby, NorthamptonshireI purchased a sofa from Romano furniture a few months ago, and initially, everything seemed fine. However, after just a few months of light use, the sofa started to warp and make an irritating squeaking noise. I contacted the company to report the issue, but to my disappointment, they’ve completely ignored my concerns. Despite multiple attempts to follow up, I’ve had no response.
The lack of customer service is shocking and unacceptable. I’ve since had to escalate the matter by opening a case with the customer advice service, and I’m now waiting for further action. Based on my experience, I would strongly advise against purchasing from this company. Save yourself the headache!
Paul
21 Feb, 2024
Rayleigh, EssexBrought a sofa bed through ManoMano website. Good communication from Romano Furniture, came a week early with a couple of days notice. Friendly Polish driver as they are a Polish company. They only deliver to your door, but he helped me into the house with it, nice funny guy. I have no reason to complain.
Julia Dryka-Tkacz
18 Jan, 2021
Didcot, OxfordshireAvoid this company if you can and go somewhere else! I've paid the deposit and ordered corner sofa from Modern Sofas (Romano Furniture and Modern Sofas is the same, but they have two different Facebook pages). The delivery supposed to be within 4-5 weeks, which would be the end of November. On the 5th week, I've messaged them asking on which day I can expect my delivery - no response. On 6th week, the same - no response! I finally managed to phone them on the Romano Furniture phone number, as there was no response on Modern Sofas. They told me that they have some delays. They were making some funny excuses about the fact, I had no information from them whatsoever and there is no response to the phone calls, emails or messenger. I was told I will have my sofa before Christmas, but they don't know when. Closer to Christmas, I was chasing again, to find out where is my sofa. First I was told it will be delivered a couple of days before Christmas, but then I got message saying that my sofa didn't fit on their lorry, so I won't get it before Christmas. My sofa finally arrived on 17th January (around 6 weeks late) but the production date on it was 30/12, so it surely couldn't be delivered before Christmas. I specifically requested the same fabric on the sofa and on the bit that you pull out to sleep on and was told it's not a problem. It came of course with different fabric. When I raised my concerns about it, the delivery driver phoned his boss, Romano (Roman). Romano was very rude, saying something like "it is, what it is and if you don't like, the driver can take the sofa back". He was an extremely unpleasant person to talk to. Overall: - Non-existing customer service, once you place the order; - No one bothered to contact me and give an update about delays until I chase them numbers of times. At some point I thought, I'm being scammed and I will never see my sofa, as the phone number from Facebook page didn't work; - Kept lying about the delivery, when they knew my sofa isn't even made yet; - No one ever even said sorry for all the delays and complete lack of communication; - They never contacted me first, to give me any information. I had to chase them every time and 'beg' for some updates. The corner sofa itself is ok, in average quality. The delivery driver was polite. I DO NOT recommend this company at all! I wish I'd ordered my sofa somewhere else.